Welcome to the Information Technology Group
Items CS officers should know!
What is Information Technology in the Auxiliary?
In most any organization the role of IT , whatever it may be called, is to conscientiously select and apply those aspects of the entire range of information technologies that can most be expected to maximize benefits to the organization as a whole, in cost-effective ways.
The mission of the Computer Software & Systems Department (C) is primarily involved with the underlying technologies, equipment, and developmental techniques to produce solutions necessary to meeting Auxiliary mission criteria. This department has a number of on going projects that interface and are supported by the U Department such as: WOW (units without webmasters) system ; wcms systems ; database administration ; soap clients ; and aux officer. The Computer Software & Systems Department is also the home of the national website division, along with the research & development division.
The mission of the IT User Support & Services Department (U) is to deliver support for Information Services employed to meet the needs of Auxiliary support missions.
Help Desk Support System
Have a question, or need support? You can submit questions, comments, website errors, or any other type of feedback to the U.S. Coast Guard Auxiliary National Staff via the Help Desk. Look for the National Help Desk in the footer, it's also available from the left hand navigation in the national web sites. All website errors, or system errors (such as learning platform, aux officer log ins and more) must be routed via this system.
Any location in which the question mark icon is show, you must submit inquires via the Help Desk. Even in some locations not displaying the icon you maybe asked to do so.
Read the blog of the Chief Information Officer of the Coast Guard Auxiliary. CIO Blog!